What is Goodwill?

Goodwill is a platform for giving and finding help in Ireland for those who need it. Together we can ensure the needs of healthcare workers, elderly and vulnerable people in our community are met. We can help each other to sustain health and wellbeing as we keep our distance and ultimately, we can emerge from this with stronger, healthier and more sustainable communities. We’re looking for great ideas - will you join us?

Frequently Asked Questions

Advice and answers from the Goodwill team

I want to help, but don't want to put myself/others at risk

If you are in an at-risk category or if you feel unwell in any way please do not put yourself forward to offer help. If you are volunteering with an organisation they should ensure your safety at all times including using Personal Protective Equipment and hand sanitisers. Check out more on at-risk groups at the HSE website.

Can I submit help on behalf of others?

You can submit listings on behalf of other groups, charities and organisations who are providing help and support throughout the crisis. Due to privacy reasons, you can only submit your own personal information if you wish to offer help. All offers of help on this website will be reviewed before being published. For more, see our Terms & Conditions page.

Things you should DO if you need support

  • remember that help and advice is only a phone call away.
  • make yourself aware of contact numbers for vital services and keep these numbers handy.
  • keep in touch with neighbours.
  • ask to see identification if a stranger calls to the door. If in doubt, call the organisation they claim to represent for verification.
  • remember to practise physical distancing, keeping a space of 2 metres between you and other people.
  • follow guidelines around hand washing, sneezing and coughing into your arm or a tissue.

Things you should NOT DO if you need support


  • don’t answer the door to someone you don’t know unless you feel comfortable doing so.
  • don’t shake hands with anyone that might come to the door.
  • don’t let someone into your home unless you know them or it is absolutely necessary.
  • don’t give ANY personal details including your bank details or your credit/debit card to anyone you don’t trust – whether in person or over the phone.
  • don’t interact with other vulnerable members of your community if you have any symptoms of illness.
  • don’t be alarmed by false information on social media – stick to HSE advice.

What's the latest on COVID-19 (Coronavirus)?

For the latest information on COVID-19 please see the HSE website where advice and guidelines are published and updated daily.

Can You Help?

As the coronavirus crisis develops, hospital and frontline staff need all the help they can get. If you can help safely, please get in touch today.